Burger King testing AI headsets to track if employees say ‘please’ or ‘thank you’

The focus on employee politeness is a distraction. This test is quietly integrating customer service, employee training, and supply chain management into a single, real-time data stream. This isn't about improving service; it's a blueprint for a new, hyper-efficient operating model for the entire fast-food industry. The question is what this new trove of operational data will be used to automate next.